Pickup & Delivery Policy

K-La's Crafts offers

  • Local pick-up service for St. Louis, MO area with no charge.
  • Delivery service with a $10 surcharge with a 10-mile radius from 63135.

Pick-up and delivery orders processing time are 5-7 business days depending on product.

Pick Ups

Orders must be picked up within a 15-day period from fulfilled date. If your order is not picked up after 15 days, we will return items to inventory. You will receive a refund for your order minus a 20% restocking fee.

You will receive an email once your order is fulfilled and ready for pickup.

Deliveries

Owner will coordinate with customer to schedule a delivery date and time.

Deliveries will take place Wednesday-Fridays between 5:00 p.m. and 7:00 p.m.

K-La’s Crafts is not responsible for lost, damaged, or stolen items/packages if customer is not home during assigned delivery time.

You will receive an email once your order is fulfilled and ready for delivery to schedule a delivery time.